Privacy Policy

Last updated: September 20, 2025

skribs (Emre Öztürk, Josefstrasse 12, 46284 Dorsten, Germany) operates this shop and this website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). skribs is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our terms and conditions and this Privacy Policy, this Privacy Policy shall take precedence regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

What personal information do we collect or process?

When we use the term "personal information," we are referring to information that identifies you or another person or that can be directly associated with you. Personal information does not include information that has been collected anonymously or anonymized in such a way that identification or association with your person is not possible. Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such personal information:

• Contact information including name, postal address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
• Account information including username, password, security questions, configurations, and settings.
• Transaction information including the items you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
• Communication with us including the information you provide when communicating with us, for example, when you submit a customer support inquiry.
• Device information including information about your device, browser, or network connection, IP address, and other unique identifiers.
• Usage information including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you We collect data when, among other things, you create an account, access or use the Services, communicate with us, or otherwise provide your personal information to us.
• Automatically via the Services We collect data from your device, among other things, when you use our products or services or visit our website, as well as through the use of cookies and similar technologies.
• From our service providers We collect data when, among other things, we engage service providers to enable certain technologies and when they collect or process your personal information on our behalf.
• From our partners and other third-party providers

How do we use your personal information?

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Providing, customizing, and improving the Services. We use your personal information to provide you with the Services. This includes, among other things, fulfilling our contract with you, processing your payments, fulfilling your orders, saving your configurations and the items you are interested in, sending notifications related to your account, creating, maintaining, and otherwise managing your account, organizing shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience for you, for example by recommending products based on your purchases. This may also include using your personal information to better customize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and advertising purposes, for example, to send marketing and promotional communications via email, SMS, or mail, and to display online advertisements for products or services for the Services or other websites, also based on items you have previously purchased or added to your cart, as well as other activities related to the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.
• Communication with you. We use your personal information to provide you with customer support and effective services, to respond promptly to your inquiries, and to maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or to respond to lawful legal processes, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation, or other adversarial proceedings, and to investigate potential violations of our terms or policies or to enforce such terms and policies.

How do we disclose personal information?

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• At Shopify, this includes vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• We share personal information with business and marketing partners who provide marketing services to you and display advertisements to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you reside, you may have the right to direct us not to share information about you for the purpose of showing you targeted advertising and marketing based on your online activities across different merchants and websites.
• When you request or otherwise give your consent to disclose certain information to third parties, for example, to deliver products to you, or when you use social media widgets or login integrations.
• We disclose personal information to our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, where Shopify collects and processes personal information regarding your access to and use of the Services to provide and improve the Services for you. Data that you submit to the Services is disclosed to Shopify as well as to third parties who may be located in countries other than your country of residence in order to provide and improve the Services for you. To protect, grow, and improve our business, we also use certain advanced Shopify features that involve data and information from your interactions with our shop, with other merchants, and with Shopify. To provide these advanced features, Shopify may use personal information collected through your interactions with our shop, other merchants, and Shopify. Under these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. Further information on how Shopify uses your personal information and what rights you have can be found in the Shopify Privacy Policy for Consumers . Depending on where you reside, you can exercise certain rights regarding your personal information listed here: Link to the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or controlled by us, you should review their privacy and security policies as well as other terms and conditions. We make no guarantees and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitations on their use by us or by a third party. Our inclusion of such links does not mean that we endorse the content of those platforms or their owners or operators, unless expressly stated in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who are not yet of legal age in your country. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details provided below to request the deletion of this data. At the time of the entry into force of this Privacy Policy, we have no knowledge that we "share" or "sell" (as defined by applicable law) personal information of persons under 16 years of age.

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and therefore we cannot guarantee "perfect security." Furthermore, information you send to us may be exposed to risks during transmission. We recommend that you do not use insecure channels when transmitting sensitive or confidential information to us.

How long we retain your personal information depends on various factors. These include, for example, whether we need the data to manage your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute, however, may only apply under certain circumstances, and in certain cases, we may deny your request to the extent permitted by law.

• Right of access. You may have the right to request access to the personal information we have stored about you.
• Right to erasure. You may have the right to request that we delete the personal information we have stored about you.
• Right to rectification. You may have the right to request that we correct inaccurate personal information we have stored about you.
• Right to data portability. You may have the right to receive a copy of the personal information we have stored about you and to request that we transfer it to a third party under certain circumstances and with certain exceptions.
• Management of communication settings. We may send you promotional emails. You can opt out of receiving these emails at any time by using the unsubscribe option contained in our emails to you. If you opt out, we may still send you non-promotional emails, e.g., regarding your account or orders you have placed.

You can exercise these rights if indicated accordingly in the Services, or by contacting us using the contact details provided below. Further information on how Shopify uses your personal information and what rights you have, including rights regarding data processed by Shopify, can be found at https://privacy.shopify.com/en.

Exercising these rights will result in no disadvantage to you. As permitted or required by applicable law, we may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before we accept such a request from an agent, we will require proof from them that you have authorized them to act on your behalf. This may require you to verify your identity directly with us. We will respond to your request promptly within the scope of applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you reside, you have the right to appeal our decision by contacting us at the contact details below or by filing a complaint with the competent data protection authority. For the European Economic Area, there is a list of competent data protection supervisory authorities. If you wish to access it, you can do so here.

International transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the competent authority of the United Kingdom, unless the data transfer is made to a country that has been shown to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date accordingly, and provide any notice required by applicable law.